Faculty of Business and Administration · Commerce & customer contact · Diploma route
Commercieel Administratief Medewerker
The administrative engine behind sales: commercial administration, Word/Outlook, Excel, numeracy and business Dutch.
About this programme
Commercieel Administratief Medewerker (commercial administrative assistant) is a sector-specific MBO 3 diploma route with five examined modules: commercial administration, Word/Outlook, Excel, numeracy and business Dutch. You learn to process and monitor quotations, orders, invoices and customer files, keep clear sales overviews, and check calculations such as discounts and margins. That makes you the link between the sales team and the customer. Each module is examined separately and the certificates together form the MBO 3 diploma in the LOMAS register.
Who is this for?
This programme is intended for:
- Administrative staff in a sales or trading business
- Employees who process orders and invoices
- Newcomers who want to learn the commercial side of administration
- People who want their sales support experience certified
What you will be able to do
- Process and monitor quotations, orders and invoices
- Manage customer and sales data in Excel and Outlook
- Calculate discounts, margins and totals reliably
- Communicate in Dutch in a business-like, customer-focused way
Programme content
- 01Commerciële administratie — commercial administration
- 02Word/Outlook (VR) — Word and Outlook
- 03Excel (VR) — spreadsheets in Excel
- 04Rekenvaardigheid — numeracy
- 05Zakelijk Nederlands — business Dutch
Entry requirements
Placeholder: entry requirements are confirmed per module with the examination partner. Modules marked (VR) may allow an exemption test based on earlier education or experience.
Important conditions
- (VR) marks modules for which an exemption test may be possible.
- The route name and the module names are the official Dutch qualification titles and are therefore not translated.
For administrative review: Content on this page is sample copy unless confirmed. Check study load, entry requirements, tuition and certification wording with LBU administration before publication.
Luis Brion University reserves the right to change, amend or withdraw the texts on this website, program content, curricula and learning outcomes at any time.